Category Archives: Leadership
We did not discuss that at all!
After a meeting, some people send a short summary to ensure all parties involved leave the table with the same understanding of what has been said. Traditional ‘meeting minutes’ generally are too formal, but an overview of action items in … Continue reading
Risks of errors in Target Organization Design
In a recent discussion with a couple of friends the question came up “What is the real consequence if the target organization design steps are not properly followed?”. After at first being taken aback it turned out that the question … Continue reading
Content follows after process
When introducing an organizational change it is easy to just focus on ‘the new org chart’ or new business. However, the success of implementing this change depends not only on the appropriateness of this structure but also the interests of … Continue reading
The difference between Strategy and Tactics in practice
While there often is a lot of ego involved in determining which individuals are supposed to act on an operational, tactical or strategic level in an organization, it makes sense to develop more objective measures and assist in determining who … Continue reading
Process and Procedure
Introduction In daily business life I sometimes observe a frequent passivity and helplessness by managers who exclaim: “There is nothing one can do about it” often referring to the action or signature needed from an obstructing party and tremendous bureaucracy … Continue reading
Professional Allergies
Fortunately, the distribution of Outlook to all of our laptops has been followed by an incredible increase in professional handling of interpersonal communication with respect to meetings. Therefore, we can now declare an end to “The Middle Ages of Communication” … Continue reading
Universal Business Process KPI´s
Universal business process diagram It has been a while since I wrote on this model, and it has been enhanced only so slightly during time. Below we will discuss the KPI’s that are necessary to measure the performance of these … Continue reading
Simple Professionalism
Especially when dealing in an intercultural environment many different ways of dealing with this (until now by most considered to be necessary) ‘evil of physical or teleconferencing meetings’ can be found. In one project we developed a way of working … Continue reading
The horizontal Peter Principle
Most of the readers of this blog will be familiar with the ´Peter-principle´, below I will argue that this principle is not only limited to the ´vertical incompetency´ but also has a ´horizontal´ equivalent. The hierarchy But first … Continue reading
Universal Business Process Pitfalls
Universal business process diagram It has been several years since I wrote on this model, and it has been enhanced only so slightly. In the wording below the BPO-wording has been expanded to products to enhance it’s universality-claim. As … Continue reading
Peter Alderliesten's Blog 