Author Archives: peteralderliesten

We did not discuss that at all!

After a meeting, some people send a short summary to ensure all parties involved leave the table with the same understanding of what has been said. Traditional ‘meeting minutes’ generally are too formal, but an overview of action items in … Continue reading

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Mediation

Somehow, some people are often asked to mediate in disputes among others. The author has been in such a position a couple of times but not enough to write a book on the subject. Still a quick checklist to avoid … Continue reading

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Turnaround-projects, bike riding a rope

In my experience as a turn-around manager I learned that an effective intervention to turn around a bad situation had to be both swift and effective, like the biker on a rope needs both correct steering and sufficient speed to … Continue reading

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Outlook Etiquette

If I have multiple accounts If I am Out Of Office (OOO) If I you send me an invitation When I react to invitations If I send an invitation If I attend If there is a big round If I … Continue reading

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Five universal operational reports

To steer any operational process, management needs at least five reports. Below a description of these five, which apply to it seems every industry (Please let me know if an industry has been overlooked!). The order is indicative of their … Continue reading

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Risks of errors in Target Organization Design

In a recent discussion with a couple of friends the question came up “What is the real consequence if the target organization design steps are not properly followed?”. After at first being taken aback it turned out that the question … Continue reading

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Designing the Target Organization

Most organizational changes are implemented in two stages: first the target organization is designed, after which this concept is implemented. This blog will focus on the first step, where a typical design of this target organization follows the following logical … Continue reading

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Documentation: a chore, but indispensable

Background While Documentation might not be the most sexy topic with colourful relevant pictures, it is a fundamentally important topic. Recently I had a fairly heated discussion on the (how much) use of documentation, where the argumentation of “Trust me” … Continue reading

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Content follows after process

When introducing an organizational change it is easy to just focus on ‘the new org chart’ or new business. However, the success of implementing this change depends not only on the appropriateness of this structure but also the interests of … Continue reading

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Values

Many companies publish values. A real analysis or comparison of those can not be performed by just desk research and taking the words, but needs to look into shown actions, the translation of them into the real world. This blog … Continue reading

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