About

Once upon a time, there was a small website focused on customer service. The original intent was to provide a common reference ground for a travelling professional that would allow him to use tools and thoughts he had developed in his new assignments, so that the new organizations could become familiar with them faster allowing him to speed up the implementation of changes.

From the beginning, visitor rates were much higher than expected, but these were attributed to some automated bots that added comments to his blogs selling luxury articles like Louis Vuitton bags and just-as-necessary loans. Then, after about 2 years, the spam-comments suddenly stopped. And visitor rates kept on surging, up to 30,000 hits a month. (Sorry, ‘hits’ are just a number used to impress people, like Twitter or Facebook mentioning their membership rates, inclusive of ‘dead’ accounts.) Ok, 900 unique visitors in a month then. Nothing impressive for any serious blogger, but still significantly larger then the 30 or so middle management in a customer service environment originally targeted.

When even ‘live’humans started asking for blogs in English, the writer was flabbergasted. His ego flattered, he could not do anything but succumb to the temptation and switch languages of the blogs (against all the professional advice he received to keep the site in one language.) Then fate take it’s toll: the old provider of the website decided to migrate it’s technology. In one fell swoop his whole blog disappeared. Guess how the customer service reacted. That allowed this blog to be re-invented. The English blogs are re-created, and new ones will be added afterwards. The original website address will remain and directs to the secundary ‘production blog’, at least for now.

That is the story of the site you are currently reading. It provides me with a great way to ‘unload’ and archive my thoughts and get ready for the next working day, and an opportunity to sharpen my sometimes English sense of humor. I hope you enjoy reading as much as I do in writing it.

Other sites/blogs have much nicer graphics and wow you on design, this blog is focused on content only.

You will understand that this background does not fit to a corporate policy, so all statements on this website are ‘a titre personnel’ and can not be contributed to any company, public or private.